Jo Palmer was appointed a non-executive director on 1 September 2015.
Jo has over 25 years’ experience in banking and financial services background across a range of disciplines.
Since joining Lloyds Banking Group in 2000, Jo has held a number of senior executive positions covering major transformation, acquisition, integration programmes and large-scale operations.
She was part of the management team that recommended and delivered the sale and carve -out of the Lloyds TSB Registrars business into private equity ownership in 2007. Jo transferred with the business as Chief Operating Officer for Equiniti Group, returning to Lloyds Banking Group in 2009.
Jo currently has executive accountability for divested businesses including the ongoing service provision for Sainsbury’s Bank and the newest UK Bank, TSB. She is leading the design of the service provision arrangements for the new ring-fenced banking and resolution regulations. She also has executive accountability for all aspects of the Group’s extensive property portfolio including head offices, branch network, data centres and other critical facilities.
Jo is the Executive Sponsor for emerging talent across the 20,000 colleagues within Lloyds Banking Group Operations, and is a member of the national committee for the Group’s women’s network, Breakthrough. She is also an active executive sponsor of inclusion and diversity activities across Lloyds Banking Group.