Deputy Chief Executive and Executive Director of Human Resources and Organisational Development
James brings over 20 years experience of working in the NHS, and proudly started his career at Medway as an apprentice in 1996, working with the school health team.
Upon leaving Medway, James went on to work in some of the most challenging and prestigious NHS organisations in the UK, including Barts Health and Great Ormond Street Hospital for Children, before returning to his roots in October 2016 to take on the role of Executive Director of HR and OD.
In July 2017, hospital improvement was included within James’ portfolio, and he was announced as the Deputy CEO in November 2017, formally taking on responsibility for the performance and operational management of the Trust, ensuring that a robust performance framework is in place and that our effectiveness to deliver quality and lean services is enhanced. James retains executive responsibility for HR and OD
He is a Board member of the Healthcare People Management Association for London, supporting the development of Human Resources professionals across London and surrounding areas, and in 2015, he was the inaugural chair of the national HR network, bringing together the UK university teaching hospitals
Over the past 5 years, James has been a regular speaker in the UK and internationally on leadership, improvement and employee engagement. He has a passion for leadership development, and the evidence based link between an engaged workforce and better patient outcomes.
Academically, he holds an MSc, as well as having undertaken periods of study with the Open University in finance and strategy and performance. In 2015, James undertook a period of study in the field of psychology with the University of Cambridge. He also holds chartered membership status with the Chartered Institute of Personnel and Development.
James has had primary research published on diversity (recognised by the Global Equality Awards 2017), and is constantly seeking ways to improve the way we deliver care by learning from other NHS, and non-NHS organisations to ensure we keep our patients at the centre of what we do.