Health events feedback

'Behind the scenes' at Medway Maritime Hospital

As an NHS Foundation Trust it is important that our members have an understanding of all aspects of our operations, so in July we invited our members to take a journey behind the scenes at Medway Maritime Hospital.

This unique event started with introductions from the Trust’s Director of Estates and Facilities, Gary Lupton, and members of the Simulation Team, as we opened our doors to members to showcase some of the vital work that is often unseen to the public.

Guests were shown around the Medical Gas Building, Emergency Generator House and Clinical Engineering, with the Trust’s experienced Hospital Engineers, Leo McGregor-Davies and Paul Chambers. This gave members a chance to see the ‘nuts and bolts’ behind the safe running of the hospital’s operations.

Our Simulation Department then provided an insight into how our clinicians are trained using advanced, lifelike manikins, in a range of simulation scenarios. The Trust’s simulation staff work hard to provide high-quality, educational exercises for our clinicians, and members told us they were impressed to see this first-hand and by the levels of modern training on offer, which helps to improve experiences for our clinicians and patients.

The tour ended with a question and answer session with Chief Executive James Devine, who was quizzed on a range of topics including future plans for the hospital, car parking, supporting staff wellbeing, and career opportunities at the Trust.

Members concluded the session by telling us they were ‘pleased to have participated’, were ‘better informed about the back room operations delivered by unsung heroes’, were ‘positive and confident that things were improving’, and were ‘extremely optimistic for the future of their local hospital’.

We would like to thank members for joining us this first ever ‘behind the scenes’ event and it was encouraging to see so many of you express an interest in working more closely with the hospital in future.

You can view slides from the event below:

Watch a video from the event:

Integrated Care for Older People event

In response to your feedback, we held our May event in the afternoon in Sittingbourne, where Dr Sanjay Suman, Clinical Co-Director, Alison Streatfield, Clinical Co-Director and April Thompson, Head of Therapies, updated attendees on the integrated care we provide for older people, the progress we’ve made, and our plans for the future.

In your feedback you told us that you were:

  • ‘Pleased to hear the vision and direction of travel’
  • ‘A bit more positive that the hospital is moving forward’
  • ‘Optimistic in terms of self and family – if the strategy of Integrated Care in implemented as explained’
  • ‘Caring and responsive to increasing older adult needs’.

You can view slides from the event below:

The Kent and Medway Medical School event

Our March event looked to the future of health care in Medway. Our members heard from Dr Peter Nicholls, Dean of KentHealth, about the New Kent and Medway Medical School. The evening provided insight into how this facility will be a chance for local young people to fulfil career aspirations by training at a top level university and hospital, a view that was endorsed by some of our current medical students who showcased their journey at the Trust.

You can views slides from the event below:

Quality Priorities event 

We would like to thank our members for such an engaging event and helping us understand what quality really means to our patients, public and members. You can view the slides from the event with members’ comments and ideas included:

Since the event we have collated all the input and used it to influence our 2019/20 local quality priorities. These are soon to be shared as part of our Medway quality strategy. Furthermore we used your comments to inform our ‘designing for quality’ framework to which we will be reviewing all of our core services over the next 12 months.