Medway NHS Foundation Trust maintains its rating following CQC inspection

Date: 26 July 2018


The Care Quality Commission (CQC) has today published a report based on its inspection of Medway Maritime Hospital in April and May 2018.

The CQC has rated the organisation as ‘requires improvement’. It highlighted a number of areas of outstanding practice in the care provided at the Trust. The rating for Surgery at the Trust has also improved in the caring domain from ‘requires improvement’ to ‘good‘.

The Trust was rated ‘inadequate’ for its use of resources and ‘requires improvement’ in the well-led domain.

The report highlights areas of outstanding practice across the hospital, ranging from new clinical pathways, to initiatives to improve patient experience, to better support for patients, carers and relatives.

Lesley Dwyer, Chief Executive of Medway NHS Foundation Trust, said: “We are pleased that we have retained our ‘requires improvement’ rating despite a very challenging winter.

“The safety and quality of care we provide to the people of Medway and Swale is our number one priority, so we are delighted that the CQC has noted our continued and sustained improvements to patient safety in its report.

“Of course we would have liked to have seen more progress, but given Medway’s history this was bound to be a challenge. However, we are pleased to be able to say that Medway is a safe organisation; this is something that our communities expect and deserve.

“The CQC’s findings reflect our own self-assessments, which were carried out before the inspections. We know we have made some excellent progress over the last two years, but also that we still have more to do before we can say we are brilliant. 

“Our Better, Best, Brilliant improvement programme is already helping us address those areas where we needed more focus. We must now move at pace to transform services. We have already acknowledged the significant long-standing financial challenges we have and we are working with our partners to address these as part of a system-wide approach.

“We are also focusing on improving our operational performance so the experience of our patients is improved, while at the same time planning for the future.

“The CQC has recognised the stability and capability of our leadership team and with our fantastic committed staff here at Medway, we have exactly the right people in place to take us to ‘brilliant’.

“Many of the concerns raised in the report have already been addressed by the Trust. An action plan has been produced and we look forward to working with the CQC to make further improvements in response to the report.”

Read our latest CQC report here:

  • Summary:

    The Care Quality Commission (CQC) has today published a report based on its inspection of Medway Maritime Hospital in April and May 2018.