Trust staff here to help, not be hurt

Date: 15 August 2019

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Medway NHS Foundation Trust is asking local people to respect the dedicated NHS staff who care for them by launching a zero tolerance campaign to tackle threats of violence, abuse or harassment against staff.

Over the last three years, staff at Medway Maritime Hospital have reported more than 1,800 separate incidents of violence and aggression while doing their jobs.

The most recent NHS staff survey also showed that more than 14 per cent of staff have experienced violence from patients, their relatives or the public in the last 12 months.

Ariel Kowalaszek, Local Security Management Specialist at Medway NHS Foundation Trust said: “Our Security Team works really hard to provide a safe environment and to protect our property and grounds. This is achieved by regular security patrols and CCTV monitoring, while staff also liaise directly with Kent Police to help reduce crime in the area.

“The vast majority of the general public treat our staff with respect and are extremely grateful for the care they receive. However, we have a zero tolerance policy for those individuals who do not.

“If a member of the public commits physical or racially aggravated assault, they will be immediately excluded from our site and we will always seek police prosecution. Repeat offenders of lesser offences will also be excluded.”

James Devine, Chief Executive of Medway NHS Foundation Trust said: “Our staff work incredibly hard to provide the very best of care to our communities; they should never have to work in an environment where they fear for their own safety.

“I hope this campaign acts as a reminder to members of the public that it is completely unacceptable for our staff to be subject to any form of violence or aggression.”

The awareness campaign forms just one part of a wider violence and aggression project being under taken by the Trust to improve the safety of staff. 

  • Summary:

    Medway NHS Foundation Trust is asking local people to respect the dedicated NHS staff who care for them by launching a zero tolerance campaign to tackle threats of violence, abuse or harassment against staff.