Frequently asked questions (FAQs)

Where do I park?

The unit has a pay and display car park within the grounds and we recommend you have a practice run. If you are in an urgent hurry, you can park your car temporarily outside Accident and Emergency whilst you come up to the unit. Your car will need to be moved as soon as possible.

Can I use my mobile phone?

Yes. We request that mobile phone calls are limited in respect of your neighbours and that you turn off/down your ring tone to prevent disturbances.

Can I book the pool?

No one can book the pool as we only recommend use of the pool once in established labour. We recommend though that when coming in in labour that you mention to the team that you would like to use it.

Can I have my baby at Medway Hospital if I do not live in the area?

Yes. You have a choice of where you would like to give birth to your baby, regardless of your home address. If you would like to have your baby at Medway, simply complete our online self referral form.

Will there be students?

The unit is a teaching hospital and will have student midwives. We also support medical students. You can request not to have a student present.

What do I bring in?

Can my partner stay?

Partners are able to stay with you overnight on the wards, however we are unable to provide sleeping facilities for them.

Can I book a private room on the postnatal ward?

No, sorry. We do not offer private rooms.

How quickly can I go home following the birth of my baby?

Discharge timing varies for each mother and baby. We encourage you to stay in hospital until you feel both confident with your recovery and your baby’s feeding. On average discharge occurs at around 12 to 24 hours after a vaginal birth and around 24 hours after a caesarean section.

How do I provide feedback about my care?

We will do all we can to make sure that your stay in hospital is comfortable. If you have a concern about your own or another patient’s care, please ask to speak to the senior sister on duty or one of our maternity managers. We encourage you to raise this concern with us as soon as possible so it can be addressed.