Friends and Family Test

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When you are discharged from hospital, you may be asked to complete a simple questionnaire - the NHS Friends and Family Test. This is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. 

The test was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

You can rate and review the services at Medway Maritime Hospital here.