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Your stay in hospital

A Clinical Charge Nurse helps a patient in bed read some information

A close up of a patient wrist wearing an ID bracelet and tracking green tag
Stethoscope laying on a notebook alongside a biro pen
First Rate Shop - blurred

Food and drink

The First Rate Café and Shop in the main entrance of the hospital is run by the Medway League of Friends.

Below Deck Galley is accessible to the public Monday to Friday 3pm to 7pm, and from 8am to 7pm at the weekend.

Blue and red wheelchairs lined up in the hospital main entrance. Blurred.
Supporting you


Wheelchairs are available inside the main entrance of the hospital. You will need a £1 coin to use them, which you will get back when the wheelchair is returned.

Accessible changing and toilet facilities for adults
Accessible services

Changing Places

Our Changing Places toilet can be accessed by patients, carers and visitors who have a radar key.

Located: Atrium, Green Zone, Level 2

A chaplain sits opposite a patient on a ward. Blurred.
Supporting you

Hospital chapel

The hospital chapel, on the ground floor opposite Wakeley Ward, is open from 8am to 8pm each day.

A man listens to music on his phone whilst having a blood transfusion. Blurred.
Keeping you entertained

Hospital Radio Medway

Medway Hospital Radio is a voluntary organisation providing a service from 4pm to midnight on weekdays and midday to midnight at weekends.

We take requests!

Patients and visitors

A doctor uses a hand gel dispenser at the hospital entrance

Contact us

A Staff Nurse in the Emergency Department speaks on the telephone