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Patients and visitors

A smiling Occupational Therapist supports a patient at her bedside
An ambulance outside the Urgent Treatment Centre
Urgent Care

In an emergency

A Clinical Support Worker sits next to a patient to talk through a patient information leaflet

Your appointment

A Clinical Charge Nurse helps a patient in bed read some information

Your stay in hospital

A Barista prepares a coffee in our First Rate Coffee Shop

Information for visitors

A doctor uses a hand gel dispenser at the hospital entrance
Infection Control

Keeping you safe

A hospital car park with people walking towards the main entrance. The Clock Tower of the building can be seen behind the trees.
Visiting us

Getting here

First Rate Shop - blurred

Food and drink

The First Rate Café and Shop in the main entrance of the hospital is run by the Medway League of Friends.

Below Deck Galley is accessible to the public Monday to Friday 3pm to 7pm, and from 8am to 7pm at the weekend.

A chaplain sits opposite a patient on a ward. Blurred.
Supporting you

Hospital chapel

The hospital chapel, on the ground floor opposite Wakeley Ward, is open from 8am to 8pm each day.

A man listens to music on his phone whilst having a blood transfusion. Blurred.
Keeping you entertained

Hospital Radio Medway

Medway Hospital Radio is a voluntary organisation providing a service from 4pm to midnight on weekdays and midday to midnight at weekends.

We take requests!

Supporting you


If you are accompanying a friend or relative to hospital for their appointment and need a wheelchair, you can find these in the wheelchair bay inside the main entrance of the hospital. You will need a £1 coin to use the service, which will be refunded to you when the wheelchair is returned.

At busy times there is limited access to wheelchairs at main reception. Please be allow extra time in case you need to wait.

Accessible services

Changing Places

Our Changing Places toilet can be accessed by patients, carers and visitors who have a radar key.

Located: Atrium, Green Zone, Level 2