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FOI 7372 - IT Software

Date: 06 July 2022 to 06 July 2025

We would be grateful if you could help in answering our request for information, answering for A to E on questions 1-7.

a) Photocopiers/MFDs (Multi-Functional Device)
b) Printers
c) Desktops
d) Laptops
e) Displays 

  1. Please name all of the IT resellers that you have contacts with and buy from
  2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1?
  3. What year and month is the next hardware refresh due?
  4. Please name the number of devices deployed
  5. Please name the brand of the devices mentioned
  6. Details on how these were procured. i.e. By Framework
    i. Procurement method
    ii. If Framework, please state which one.
  7. What is your annual PC and print volume and spend?
  • Request ID:
    7372
  • Category:
    Trust - IT
  • Response:

    July 2022

    We would be grateful if you could help in answering our request for information, answering for A to E on questions 1-

    1. Photocopiers/MFDs (Multi-Functional Device)
      156
    2. Printers
      Approx. 600
    3. Desktops
      2000
    4. Laptops
      1200
    5. Displays
      As non-networked devices
    1. Please name all of the IT resellers that you have contacts with and buy from
      a. Photocopiers/MFDs (Multi-Functional Device)
      Ricoh
      b. Printers
      Ricoh, Brother, HP
      c. Desktops
      Lenovo
      d. Laptops
      Lenovo
      e. Displays
      Lenovo

     2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1?a. Photocopiers/MFDs (Multi-Functional Device)
    Ricoh (2022-2026)
    b. Printers
    Ricoh, (2022-2026)
    Brother, HP (Device purchase)
    c. Desktops
    Lenovo  (Device purchase, 5 year warranty)
    d. Laptops
    Lenovo (Device purchase, 5 year warranty)
    e. Displays
    Lenovo (Device purchase, 5 year warranty)

     3. What year and month is the next hardware refresh due?
    MFDs and Printers as above
    There is an annual rolling refresh of PC and Laptop devices.

    4. Please name the number of devices deployed
    Numbers of devices given above.

    5. Please name the brand of the devices mentioned
    As above

    6. Details on how these were procured. i.e. By Framework
    i. Procurement method
    ii. If Framework, please state which one.
    a. Photocopiers/MFDs (Multi-Functional Device)
    Crown Commercial Services (CCS)
    b. Printers
    Ricoh Crown Commercial Services (CCS)
    c. Desktops
    Health Trust Europe
    d. Laptops
    Health Trust Europe
    e. DisplaysHealth Trust Europe

     7. What is your annual PC and print volume and spend?
    - £80,000 annually in device rentals
    - £68,000 in colour printing
    - £22,400 in black and white printing