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FOI 8050 - Data Access Request

Date: 18 May 2023 to 18 May 2026

Data Access Request 

1.Organisation name 

2.Which system do you use to log requests? 

3.Which software do you use for redaction? 

4.Do you use software to remove duplicate pages?

5.Which software do you use to remove duplicate pages? 

6.Which types of requests do your teams deal with?

  • DSARs from data subject/relative 
  • AHR (deceased) from relatives 
  • Legal claims against the organisation 
  • Police 
  • Court Orders 
  • MOD 
  • Other NHS/GP 
  • GMC 
  • Insurance companies 
  • Medico legal companies 
  • Other
  • Tribunal 

7.What was your overall compliance rate for DSARs for 2022? 

8.How many requests do you receive per month? (include all types of requests) ie please provide figure for March 2023 

9.Approximately how many per month do you apply the 2 month extension to? 

10.How many requests do you currently have open? 

11.How many requests are currently overdue? 

12.What A4C band/Grade are the staff who deal with logging requests? 

13.What A4C band/Grade are the staff who deal with reviewing and redaction of requests? 

14.What A4C band/Grade is the Supervisor of this team? 

15.How many staff do you have in the team - and how many of each A4C band/Grade? 

16.Are your records

  • Paper only
  • Electronic only
  • A mix of paper and electronic 

17.Do you outsource any part of your requests?

  • Yes - photocopying/scanning
  • Yes - redaction
  • Other
  • No 

18.If yes, who do you outsource to?

  • Request ID:
    FOI 8050
  • Category:
    Trust - Freedom of Information/Data Protection Act Requests
  • Response:

    May 2023

    Data Access Request 

    1.Organisation name Medway NHS Foundation Trust

    2.Which system do you use to log requests? Access Database

    3.Which software do you use for redaction? Adobe Pro

    4.Do you use software to remove duplicate pages?  Yes

    5.Which software do you use to remove duplicate pages? Adobe Pro

    6.Which types of requests do your teams deal with?

    • DSARs from data subject/relative Y
    • AHR (deceased) from relatives Y
    • Legal claims against the organisation N – dealt with by Legal Services
    • Police Y
    • Court Orders Y
    • MOD Y
    • Other NHS/GP N – Referred to appropriate department
    • GMC - No requests
    • Insurance companies - Treated as SARS once agreed by named individual
    • Medico legal companies - Legal Team
    • Other
    • Tribunal - Legal/HR/SARS if appropriate 

    7.What was your overall compliance rate for DSARs for 2022? 41% 

    8.How many requests do you receive per month? (include all types of requests) ie please provide figure for March 2023 189

    9.Approximately how many per month do you apply the 2 month extension to? Not recorded

    10.How many requests do you currently have open? 700

     11.How many requests are currently overdue? 650

     12.What A4C band/Grade are the staff who deal with logging requests? Band 2 and 3

     13.What A4C band/Grade are the staff who deal with reviewing and redaction of requests? Band 2 and 3

     14.What A4C band/Grade is the Supervisor of this team? Band 5

     15.How many staff do you have in the team - and how many of each A4C band/Grade? 1x Band 2, 3x Band 3.

     16.Are your records

    • Paper only
    • Electronic only
    • A mix of paper and electronic Yes

    17.Do you outsource any part of your requests?

    • Yes - photocopying/scanning
    • Yes - redaction
    • Other
    • No No

    18.If yes, who do you outsource to? N/A