Previous Governor and Engagement Events

November 2023 Update

The Trust took part in the Medway LGBTQIA+ Pride Parade in Rochester on Saturday 19 August where there was a vibrant, festival atmosphere. Although no governors were available to take part in the parade, it was a great opportunity for the Trust to engage with the local community.

Similarly, the Trust also attended the Swale Pride festival for the first time on Saturday 2 September. They had some very useful and meaningful conversations with visitors about their experience of our services and also about some of the barriers they can face as a member of the LGBTQIA+ community.

In September governors attended the joint university ‘Freshers’ Welcome Fair’, and also the Canterbury Christ Church University ‘Welcome Services Fair’ for new students.

They joined the Engagement Team and spoke to a number of international students and local students who enjoyed taking part in ‘hook a duck’ and answering some quiz questions about the Trust.

The Annual Members’ Meeting took place on 27 September and was attended by over 80 people in person and online.

The featured speaker was Aranghan Lingham, Darzi Fellow and Orthopaedic Registrar, on the subject of ‘Avoidable Cardiac Arrest Calls and Creating a Learning Culture with Patient First.’ He spoke about the multi discipline team success in reducing the number of avoidable cardiac arrest calls (‘crash’ calls) from an average of five a month to just one – ultimately saving lives.

Governors were invited to attend the Medway Neuro Café Launch on 24 October, which was also attended by Medway Council and a number of community groups. The Café was officially launched by the Mayor of Medway, and will continue on a monthly basis, run by the Medway Neurological Network.

Participants include 14 neurological charities and support groups, along with 13 major service providers in Medway. The aim of the network is to be the voice of all those affected by neurological conditions in Medway – a single point of access.

A number of governors were also busy taking part in the annual PLACE assessments in October. We had the chance to visit a number of areas in the hospital and chat to a variety of people.

Over the last couple of weeks, the Engagement Team and governors have been supporting the Strategy and Partnerships Team through engagement stands in both the hospital and the community. They have been talking to patients and residents about the Digital, Data and Technology Strategy and asking them to complete a short survey which will be used to inform developments.

Last week the public event around common frailty problems and recent improvements in Trust frailty services was held. The event was held virtually and was attended by over 30 people, including patients, members, and staff from local healthcare providers such as GP practices.

August 2023 Update

As part of our engagement with our local community, we joined this year’s Medway Armed Forces Day at the Great Lines, Gillingham, on Saturday 24 June.

The Engagement Team and Jennifer Oliphant, Public Governor and armed forces veteran, welcomed more than 50 visitors to the Trust’s stand.

Jennifer said: “As a Veteran and a Public Governor, it was great to engage with the public; taking time to promote membership and the Veteran Aware accreditation.”

We enjoyed meeting members of the armed forces community and local families and signposted prospective new employees to the wide range of careers available at the Trust.

To support our engagement with young people, we visited the Drill Hall Library, Universities at Medway in Chatham on 17 May, along with three of our Governors.

We had a successful time seeking feedback from students, with 21 students signing up on the day to become a Trust member.  

The Engagement team will be focusing on engaging with younger people in Medway and Swale. We plan to return to the Universities at Medway, alongside our Governors, on a regular basis to gather feedback and share more information about the Trust, career opportunities, hospital services and membership.

During end of May, June and July our Governors have also been to:   

- Dementia Showcase, Kent Showground, Detling

- Sheppey Frailty Unit 

- Hempstead Valley Shopping Centre  

- Armed Forces Day, Gillingham  

- MidKent College, Medway Campus

We have also continued to host our stands at the Trust main entrance.

May 2023 Update

On 26 January our Research team held a focus group to give people the chance to join a discussion about research with the aim of helping to improve health care for them and future patients.

Laura Adams, Patient and Public Engagement and Involvement facilitator for Research and Innovation, said ‘We want to do focus groups so we can create a research future that is decided with our community. Evidence shows that involving the people who the research is aimed at in the decisions or design leads to better outcomes. It is important that the research care we deliver is what the community wants and needs.’

At the focus group, participants heard from the Research Team sharing an overview of the project and the main outcomes from the survey and feedback they have collected. There was also an opportunity for discussion in order gather ideas, and to discuss other aspects of research.

There have also been a host of other community events over the past few months; the Trust held the Medway Voluntary Action’s ‘Year of Listening’ coffee morning on Friday 3 February to support World Cancer Day, and our Bowel Cancer Screening Team held an engagement stand in the hospital Atrium in May.

Some teams have also visited community groups to talk about important issues; our Breast Screening Team attended The Net Community Hub in Walderslade in February, and our Dieticians visited Multiple Sclerosis Swale.

We have also attended a number of community events, including the Preparation for Adulthood Fair at Medway Park in March, and the Riverside English Festival at the Riverside Country Park in Rainham in April.

In addition to all of this, we have been holding our usual engagement stands; in February and May we attended the Drill Hall University Library with Blue, one of our ever-popular therapy dogs. The visits were welcomed by students who were keen to learn about our Trust membership, and have a cuddle with Blue. We also returned to ASDA Gillingham for our second visit this year

January 2023 Update

In December we held our last public event of 2022; Strategies and Winter Planning. Our Chief Executive, Jayne Black welcomed the virtual and in person attendees to the event. She introduced Benn Best, Divisional Director of Operations for Planned Care, and Dr Graeme Sanders, Divisional Medical Director, to talk about Medway’s Elective Journey - including waiting lists, clinical priorities and cancer performance.

They were then joined by Chris Parokkaran, Acute and Emergency Medicine Clinical Director, and Cliff Evans, Consultant Nurse to talk about the Trust’s approach to Winter Planning - covering the Acute Medical Model, the new Frailty Unit and ambulance handover times.

The presentation sparked a number of questions and a discussion, after which Jayne Black thanked everyone for attending.

In January a number of governors attended the Sheppey Frailty Unit, to share the news about the upcoming opening, and gather some valuable feedback and views from patients.

There were some very positive comments, with most people we spoke to saying how good it was that local frail patients needing hospital admission would have the opportunity to be cared for closer to home.

Governors have also been attending regular engagement stands both at the hospital, and also in the community – in January we visited Hempstead Valley Shopping Centre with our Trust Research Team, and also ASDA in Gillingham. We will be continuing these stands regularly throughout the year both on site and in the community.