Annie Huxtable has been shortlisted as one of four finalists for Medway Maritime Hospital’s 2026 Hospital Hero Award – a special honour recognising the dedication and impact of NHS staff, nominated by members of the public.
Affectionately known as “Auntie Annie,” she works as a play specialist within the Children’s Outreach and Specialist Team (COAST) and has become a much-loved figure among families across Medway and Swale.
Recognised for her ever-present “Mary Poppins bag” filled with resources to comfort, distract and engage young patients, Annie received multiple nominations from grateful parents, with many highlighting her unwavering support for children and families from diagnosis to adulthood.
One nomination described her as “a little bit of heaven” for children with type 1 diabetes, praising her tireless efforts to organise memorable events throughout the year – from Christmas parties and Easter celebrations to summer activities.
Another nomination read: “Annie is an amazing lady who has helped my son tremendously since his diagnosis of type 1 diabetes. She has always been so helpful to us and overall a lovely lady and Medway Hospital would not be the same without her!”
Annie’s career journey is as inspiring as her work. She began in the catering industry as a chef and waitress before running a church nursery for 17 years. She joined Medway Maritime Hospital in 2008 as a play leader and went on to qualify as a play specialist in 2013 after completing her degree.
Today, she supports children living with a range of complex conditions, including diabetes, respiratory illnesses and cancer, as well as those requiring continuing care.
No two days are the same, she says: “I could be supporting a child with a blood test, keeping them occupied while parents speak to doctors, running Teddy Hospital or pathology tours, or mentoring other play specialists.
“For me, it’s about how I can help children get the treatment they need as painlessly as possible.”
Alongside her clinical work, Annie is passionate about creating positive experiences for children, helping them see hospital as more than just a place for treatment. The annual COAST Christmas party is a highlight, with preparation starting months in advance. A staff “Great Office Bake-Off” helps raise around £1,000 each year to fund the event.
Reflecting on her nomination, Annie said: “It’s nice to be recognised. I was taken aback when I received the letter. It’s a privilege to work here doing a job I love.”
The Hospital Hero Award received 78 nominations this year, each recognising exceptional staff across the hospital. The winner will be announced at a recognition event in July, with the remaining finalists set to be highlighted in the coming weeks.
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