Marcia, who works on our maternity ward as a hostess, was nominated for the award by a patient who was in hospital for two months after being diagnosed with pre-eclampsia during her pregnancy.
Her nomination read: “We built up a lovely relationship with Marcia, who got to know me and my husband, and our families.
“This lovely lady honestly went above and beyond her job description to make us feel comfortable and welcome at an extremely worrying and stressful time in our pregnancy.
“She honestly brightened up some really tough days.”
Marcia has worked at Medway as a hostess for two years, before that she spent seven years as a carer. Her role involves offering drinks and food to our patients.
Marcia said: “I just like to feed the mothers and then the mothers feed their babies. It’s amazing.
“I’ve always loved caring for others. It’s my passion, I love everything about it.”
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