Dementia and end of life patients can now receive an alternative holistic treatment away from a ward setting thanks to two dedicated spaces that have been created at Medway Maritime Hospital.
The Namaste Care Rooms, based on Tennyson Ward and Byron Ward, offer a quiet space for Namaste Care Practitioner Emily Brown to deliver Namaste care to patients following a referral from nursing staff.
Namaste care, which means ‘honouring the spirit within’, aims to help the person feel calm and safe by surrounding them with familiar things and stimulating their senses with physical, sensory and emotional activities and interactions, all of which are carried out with a loving approach. This can include playing music the patient enjoys for sound, putting on their favourite perfume for smell, giving them a drink, they like for taste, or a hand massage or hot towel shave for touch.
To help Emily deliver this care, the rooms feature a sofa, framed artwork, a water fountain, humidifier, and star projector, as well as blankets and a cupboard for patient’s items to be stored while they receive treatment. There is also a dining table and chairs in the room on Tennyson Ward which patients can sit at to enjoy lunch or take part in activities.

Emily, who was appointed as the UK’s first Namaste Care Practitioner in a hospital setting back in 2023, came up with the idea of creating dedicated rooms towards the end of last year but they finally become a reality recently thanks to The Medway Hospital Charity funding the furnishings. A record player with a built-in radio was also donated by a member of staff who works on Tennyson Ward.
Emily said: “I’m extremely grateful to The Medway Hospital Charity for supporting my vision to provide a calm environment where patients can relax, have a cup of tea, enjoy lunch and have a Namaste care session in a home away from home setting.
“As well as allowing me to deliver Namaste care to patients, the rooms can be used by clinical staff to talk to relatives about their loved one’s condition or to help calm patients if they become upset or overwhelmed while they are in a ward setting. Families of our patients are also welcome to enjoy the room with their loved ones when they visit them.”
Medway Maritime Hospital became the first in the UK to introduce a Namaste care service following a successful pilot on Tennyson Ward in 2020, which was instigated by both Emily and the End of Life Care Team.
Emily added: “Before I started working for the hospital I worked as a carer for 13 years. Helping people living with dementia or at the end of their lives is my passion so offering this kind of care is extremely important to me because these people still have lives, family, passions and dreams. To be in a job where I can ease someone’s worry about their hospital stay and help them to feel safe, or help someone to have a good death, or support family members to understand what they can do to help their loved one, is a real honour.”

Donna Law, Head of The Medway Hospital Charity (pictured with Emily), said: “We were delighted to fund items for the new Namaste Care Rooms. Being in hospital can be a distressing time for anyone, but for those living with dementia, it can often be more stressful. To create a safe space that feels like a home is really impactful. Our patients now have access to familiar surroundings and we hope these welcoming spaces bring them comfort while they are in hospital.”
Steph Gorman, Acting Chief Nursing Officer, said: “Our clinical staff ensure those who are living with dementia or receiving end of life care, get the very best care, but Emily’s work helps us go one step further when providing quality of life until the end of life for those who are sadly dying.
“By creating dedicated Namaste Care Rooms Emily can deliver this personalised care away from the bed side with no distractions ensuring we provide our patients with a better experience during their stay with us.”
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