On the ward
- you are taking any medicine
- you have any allergies
- you have any outstanding outpatients appointments
- you need help with your pension or benefit book
- you need a medical certificate
- you have any valuables
Each ward has its own routine and provides its own information for patients. Whichever ward you are on, the following information will probably apply.
Looking after you on the ward
Your named nurse
When you arrive on the ward, you will be allocated to a named nurse who will be responsible for your nursing care during your stay. Other staff will look after you when your named nurse is off duty. Every ward has a ward manager (a sister or charge nurse) who is responsible for the running of the ward. Please ask to see the ward manager if you have any questions or concerns.
In the interests of your personal safety, you will be asked to wear an identity bracelet during your stay. Please check that your details are correct and if they are not please inform a member of staff. It is important that you wear your identity bracelet at all times during your stay at the hospital.
Consent to operation
If you are going to have an operation, you will be asked to sign a consent form. The doctor will discuss your operation with you before you sign the form. If you have any concerns about your operation please ask your doctor or nursing staff as soon as possible. They will be happy to help you.
Your privacy and dignity
All hospital staff should wear a badge giving their name and occupation. If their identification is not obvious, please do not hesitate to ask staff to show you their badge. Nursing staff wear different styles and colours of uniform depending on their grade or function. The nursing staff will be happy to explain the different uniforms to you.
Consultant ward rounds
Medical certificates to cover your stay in hospital can be supplied by ward staff. Please tell your named nurse if you require a medical certificate.