On the ward

When you arrive on your ward, please tell staff if:
  • you are taking any medicine
  • you have any allergies
  • you have any outstanding outpatients appointments
  • you need help with your pension or benefit book
  • you need a medical certificate
  • you have any valuables

Each ward has its own routine and provides its own information for patients. Whichever ward you are on, the following information will probably apply.

Looking after you on the ward

Your named nurse

When you arrive on the ward, you will be allocated to a named nurse who will be responsible for your nursing care during your stay. Other staff will look after you when your named nurse is off duty. Every ward has a ward manager (a sister or charge nurse) who is responsible for the running of the ward. Please ask to see the ward manager if you have any questions or concerns.

Identity bracelets

In the interests of your personal safety, you will be asked to wear an identity bracelet during your stay. Please check that your details are correct and if they are not please inform a member of staff. It is important that you wear your identity bracelet at all times during your stay at the hospital.

Consent to operation

If you are going to have an operation, you will be asked to sign a consent form. The doctor will discuss your operation with you before you sign the form. If you have any concerns about your operation please ask your doctor or nursing staff as soon as possible. They will be happy to help you.

Your privacy and dignity

Staff identification

All hospital staff should wear a badge giving their name and occupation. If their identification is not obvious, please do not hesitate to ask staff to show you their badge. Nursing staff wear different styles and colours of uniform depending on their grade or function. The nursing staff will be happy to explain the different uniforms to you.

Consultant ward rounds

Your consultant and other doctors in the team will visit you regularly to discuss your medical condition and treatment. It might be helpful to make a note of any questions you want to ask.


The hospital has some doctors and nurses who are completing their training. We hope you will agree to be seen by these students. You do, however, have the right to refuse to be seen by students and this will not affect your treatment in any way.

Medical certificates

Medical certificates to cover your stay in hospital can be supplied by ward staff. Please tell your named nurse if you require a medical certificate.


Visiting hours vary throughout the hospital and you can view these here.

No smoking site

The Trust operates a no smoking policy. Smoking is not permitted in any of the Trust's grounds or buildings.