Health and care passport
The health and care passport is designed to be a quick and easy way to give health and social care professionals more information about you to help them provide the right care and treatment. It should help them understand what reasonable adjustments they should make to help you feel comfortable, and how to communicate effectively so your voice is always heard.
If you come into hospital, your hospital passport should come with you. And if you stay with us overnight as an inpatient, your hospital passport should be at your bedside so that anyone treating you can take a look at it.
Download a copy of the passport to fill in or speak to a Learning Disability Nurse.
More information about health and care passports can be found on the NHS England website.
- Improve the quality of care received by people with learning disabilities.
- Collaborate with hospital services, primary care providers such as GP and pharmacy, community learning disability and specialist services, social services and further public and third sector organisations to ensure effective seamless care.
- Give specialist advice and support for professionals in relation to personalised care and reasonable adjustments.
- Coordinate care and collaborate with the multi-disciplinary team in relation to the assessing, planning, implementing and evaluating care from admission to discharge.
- Provide accessible information and actively assist patients with a learning disability and their carers when using hospital services.
- Provide support and advice regarding best interest, consent, advocacy, mental capacity and safeguarding.
- Coordinate and assist in the delivery of learning disability awareness training and further education to professionals to meet the needs of people with learning disabilities.
- Raise the profile of health and care needs of people with learning disabilities across the hospital and secondary care provisions.
- Make sure a high standard of care is provided throughout the patients’ journey.
- Make sure the views of patients with learning disabilities and their carers are taken into account.
- Promote positive experiences and outcomes for patients with learning disabilities and their carers.
People with a learning disability and their carers, who need support, advice and guidance whilst they are accessing services in Medway Maritime Hospital.
Our Learning Disability Nurses are based within the Safeguarding Team and accept referrals from people with learning disabilities and their carers, health and social care professionals, and anyone who is involved in the care of the individual.
You can contact the hospital’s Learning Disability Nurses through the switchboard 01634 830000.
Dr Conway Sensory Resource Box
A sensory resource box is now available in our Emergency Department (ED) to support patients with learning disabilities and autism who may need emergency care.
It includes items such as fidget toys, plushies, and noise cancelling headphones to help reduce anxiety and improve comfort during a hospital visit. All of the items in the box have been kindly funded by The Medway Hospital Charity, with plans to add tablets in the future with further support.
The resource box is managed by nurses and matrons on shift and can be requested by patients, families, or carers whenever they feel it might help during their visit to our ED.
Changing Places
Our Changing Places facility can be accessed by patients, carers and visitors who have a radar key.
Located: Atrium, Green Zone, Level 2
It includes an accessible toilet with an adult size changing bed, ceiling track hoist, adjustment height sink and colostomy shelf.
Plan your journey
Information for visitors
Your guide to conditions, symptoms and treatments