Car parking concessions
Details of concessions and how to claim them
Please speak to a member of staff in the ward or department you are visiting and they will be able to help you access a claim form.
End of life care patients receive free parking. Please report to the security and car parking reception desk when leaving, which is located in the hospital’s main entrance, with the appropriate authorisation letter for ticket validation.
Official volunteers who work for Medway NHS Foundation Trust receive free parking. Please report to the security and car parking reception desk, in the hospital’s main entrance, with the appropriate Trust identification badge for ticket validation.
Oncology patients who are attending the hospital for treatment receive free parking. A claim form will be supplied and completed by the relevant ward or department and should then be taken to the security and car parking reception desk, in the hospital’s main entrance, for ticket validation.
Relatives or carers of a patient accessing oncology services can claim a concessionary rate of £10.50 per seven days. A claim form is too be supplied and completed by the relevant ward or department and should then be taken to the security and car parking reception desk in the hospital's main entrance. Please note that only one concessionary ticket will be issued per patient.
Visitors or carers of the intensive care unit, high dependency unit, special care baby unit, Dolphin Ward and Penguin Ward can claim a concessionary rate of £10.50 per seven days. A claim form is to be supplied and completed by the relevant ward or department and should then be taken to the security and car parking reception desk in the hospital’s main entrance. Please note that only one concessionary ticket will be issued per patient.
Outpatient clinic parking cost will be reduced to £2 when the Trust is responsible for clinics over-running. Authorisation slips will be issued by senior outpatient staff and should then be taken to the security and car parking reception desk, in the hospital’s main entrance, for ticket validation.
Red badge holders for paediatric patients will have their car parking charges reduced to £2 per visit, when accessing red badge paediatric services. A claim form will be supplied and completed by the relevant ward or department, and should then be taken to the security and car parking reception desk in the hospital’s main entrance for ticket validation.
Visitors of patients, who have been in hospital over seven days and are assisting ward staff with the care or treatment of their relative, may apply for a concessionary rate of £10.50 per seven days. All requests must be made through senior ward staff, in writing, to the car parking manager. Please note only one concessionary ticket will be issued per patient.
Parents staying with children under the age of 16 – Free parking is available between 7am and 7pm; parents should request this from the hospital reception when they leave.
Patients who attend frequently - Parking will be provided free to patients who attend hospital for an appointment at least 3 times within a month and for an overall period of at least 3 months. A ‘month’ is defined as a period of 30 days.
Travel cost assistance
NHS Patients who are in receipt of the support below will receive assistance with parking fees. Please report to General Office which is located at the hospital main entrance to claim assistance, please note that this service is only available Monday to Friday between 9am to 4pm. Please ensure you keep your parking receipt and that you have all documentation demonstrating entitlement under one of the categories listed when making a claim:
- Income support
- ESA (income related and/or income based)
- JSA (income related and/or income based)
- Working tax credits
- Child tax credits
- Pension credit (guaranteed credit only)
You will always need to show all relevant documents i.e. benefit details, appointment letter and travel ticket/car park ticket.
We do not pay travel cost to patients on disability allowance or incapacity benefit.
When a patient with the correct benefit goes to the General Office we pay rail/bus fares and mileage. We do not pay taxi fares unless the patient is in receipt of a letter from their consultant stating that they are physically unable to use public transport. If an escort is needed they should have a letter from the consultant to say they are unable to travel unaided/alone.